Quest Blog

As a leader, what would you do if you became aware of a whistleblower within your organisation? Before you answer, it may be worth taking a look at the case of Barclay’s Group Chief Executive James Stanley and a fine of £642,430 levied by the FCA and PRA. In their press release, the authorities commented […]

This year’s Mental Health Awareness week* has been highlighting the consequences of stress. Whilst not identified as a mental health problem by itself, stress has been shown to contribute to a range of mental and physical conditions including depression, anxiety and cardiovascular disease. As a result, anything we can do to help people to manage […]

Young people in Europe are 40% more likely to suffer an injury at work than older workers.* That statistic comes from an International Labour Organisation report into the impact of Health & Safety measures on younger workers. One of the conclusions from the report is that being new to the workforce, young people (aged between […]

A quick scan of the internet revealed a varied response to International Women’s day 2018. With strikes, celebrations and affirmative actions on the menu, the way in which individuals and organisations marked the day served to highlight the many and varied conditions experienced by women in the workforce and in society. In the UK it […]

Picture a pebble rolling down a hillside. It may have little or no effect, rolling onwards until it slowly loses momentum and winds to a halt. But if that pebble hits another and another then the effects can be dramatic, shifting the slope and creating a permanent change on the landscape. Now turn your attention […]

Hopes and dreams amid a wind chill factor of minus twenty degrees; the Winter Olympics have arrived. Whilst viewers across the world enjoy the spectacle of snow and ice in the comfort of their own homes, spare a thought for the athletes and their support teams who are having to adapt to what some are […]

What has 2018 got in store for you? Sadly for many leaders, the first challenge to overcome may well be Australian flu. Responsible for numerous deaths ‘down under’ the flu has now reached Europe with hospitals cancelling routine operations and recalling staff in order to cope with a surge in demand. Commenting that it is […]

The nominees for 2017 sports personality of the year have one thing in common; they are all winners, either in their own right or as members of a team. There’s no-one on the shortlist who has captured the public imagination simply through trying or through overcoming a setback in order to do the best they […]

Trust: one of the key ingredients in the customer relationship. No matter what the product or service, when your customers trust that you are going to deliver to a certain standard then they are far more likely to be loyal returners as well as advocates for the business. However, there are times when even the […]

In the words of the Chancellor, Philip Hammond, the Autumn 2017 Budget was one which looked towards: “A future that will be full of change; full of new challenges and above all full of new opportunities.” It’s a bold statement and only history will tell if the Chancellor’s ambitions come to fruition; but it is […]