Picture a pebble rolling down a hillside. It may have little or no effect, rolling onwards until it slowly loses momentum and winds to a halt. But if that pebble hits another and another then the effects can be dramatic, shifting the slope and creating a permanent change on the landscape. Now turn your attention […]
Read moreHopes and dreams amid a wind chill factor of minus twenty degrees; the Winter Olympics have arrived. Whilst viewers across the world enjoy the spectacle of snow and ice in the comfort of their own homes, spare a thought for the athletes and their support teams who are having to adapt to what some are […]
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As a manager, what you get paid for is changing. Are you? According to expert trend spotter and founding editor of Wired UK David Rowan (davidrowan.com) artificial intelligence (AI) will increasingly – think exponentially – remove the people factor from routine management tasks. Areas such as planning, organising or budgeting, once the staple fare for managers, […]
Read moreIs 2018 shaping up to be the year in which the people factor sits firmly at the top of the business agenda? Certainly if our first two articles of this year are anything to go by, it might well be the case. Last time out in our article “taking care of your people” we looked […]
Read moreWhat has 2018 got in store for you? Sadly for many leaders, the first challenge to overcome may well be Australian flu. Responsible for numerous deaths ‘down under’ the flu has now reached Europe with hospitals cancelling routine operations and recalling staff in order to cope with a surge in demand. Commenting that it is […]
Read moreThe nominees for 2017 sports personality of the year have one thing in common; they are all winners, either in their own right or as members of a team. There’s no-one on the shortlist who has captured the public imagination simply through trying or through overcoming a setback in order to do the best they […]
Read moreTrust: one of the key ingredients in the customer relationship. No matter what the product or service, when your customers trust that you are going to deliver to a certain standard then they are far more likely to be loyal returners as well as advocates for the business. However, there are times when even the […]
Read moreIn the words of the Chancellor, Philip Hammond, the Autumn 2017 Budget was one which looked towards: “A future that will be full of change; full of new challenges and above all full of new opportunities.” It’s a bold statement and only history will tell if the Chancellor’s ambitions come to fruition; but it is […]
Read moreWhat is the diversity mix like within your organisation? Is diversity an ongoing initiative or have you reached your ‘quota’ and have therefore let the push for diversity slide into the background as other more pressing issues claim centre stage? OK, maybe that last scenario is a bit far fetched, not the least because the […]
Read moreKnow your customer. In business it’s a mantra which it is hard to get away from. If you want to innovate, to produce eye-catching adverts, to deliver products which resonate with your client base then received wisdom says that knowing your customer sits at the heart of success. But isn’t that just half of the […]
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