Know your customer. In business it’s a mantra which it is hard to get away from. If you want to innovate, to produce eye-catching adverts, to deliver products which resonate with your client base then received wisdom says that knowing your customer sits at the heart of success. But isn’t that just half of the […]
Read moreAre you a leader for everyone? It’s a tough question and one which I would hope you can answer in the affirmative; but it’s also one which hopefully will have you pausing a moment to question the way in which your leadership impacts across the organisation. The reason for my question is that at the […]
Read moreWe often hear about the power of sport to change lives and perhaps nowhere is this more obvious than in the Invictus Games which are (at the time of writing) taking place in Toronto. The BBC’s documentary “Battle to the Start Line” showcases the way in which camaraderie, team spirit and a defined goal all […]
Read moreScanning the news recently, an article about a Silicon Valley CEO dyeing her hair brown in order to be taken more seriously caught my eye. Perhaps it made such an impact because it came hot on the heels of another article in the Huffington Post reporting research which revealed that a disproportionate percentage of women […]
Read moreWhat’s the leader/team member relationship like within your organisation? Are discussions free-flowing and open or are there some boundaries which it is hard to cross? If you feel a measure of constraint when discussing some topics then you’re not alone. A new survey from CV-Library has revealed that asking for a pay rise or change […]
Read moreIt can cause huge stress, drive cracks through seemingly solid foundations, and the ongoing damage it brings comes at a significant financial cost. Oh yes, and one small fragment can multiply and cause untold damage in a matter of days. In fact, when you think about it, the recently publicised warnings about the dangers of […]
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Gloomy…choking business investment… Sometimes it seems as though we talk ourselves out of success rather than trying to create it. Flicking through the reactions to the Bank of England’s latest decision on interest rates and the subsequent press conference it would be easy to infer that the economy is in poor shape. But just look […]
Read moreWhen one of our colleagues was very young she believed that radio station DJs had to fit their normal jobs around the programs which they presented because simply talking between records couldn’t possibly be a paying job. Thanks to the BBC’s publication of pay rates for its highest earners we now know differently. But, naive […]
Read moreWriting this article at the beginning of the Wimbledon tennis championships almost seems a bit like tempting fate. Mention a player by name, and they are almost be certain to be knocked out in the first round; well before you read this article. But nevertheless sport has a lot to teach business and even an […]
Read moreWe’ve said it before, and no doubt will say it again, leadership is a journey. It’s a journey that can never start too soon, and it’s one which never ends; no matter how long someone has been in a position of leadership. Organisations which understand the importance of the journey and which help their people […]
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